Google Home is one of the biggest Smart Home platforms that lets you automate your smart home devices in a single app. In order to continue your seamless automation, integration, and control of your devices. You need the Native App at your fingertips – But if you cannot open the Google Home app, Here is what you can do.
Why you cannot open Google Home App?
Google Home App is the central app with which you can connect, and control your smart home devices with a single tap. But if the app suddenly stops responding, or not working at all, There can be an issue to fix. The “Cannot Open the Google Home app or unable to respond is a common problem twirling around users.
There can be a number of Potential reasons behind which causes the issue. Let us first have a look at some of the possible causes why cannot open the Google Home App.
- Slow or No Internet.
- Incompatibility.
- Outdated App version.
- Glitches and bugs.
- Excessive App storage.
Read: How to use Google Home with Gemini?
How to fix the Cannot open Google Home App issue?
It is important to diagnose the problem and then apply fixes to solve it. Note that the Steps and settings can vary depending on the device you are using the Google Home app on.
Fix your Internet Connection
A Stable Internet source is necessary to make the Google Home app work. If you are not connected to a good Internet, the app might not work. So, make sure that – the app is connected to the Internet. Check if permission for Internet usage is allowed for the app. If Wifi doesn’t work use Mobile data instead and vice versa.
If you are using mobile data:
In case you are connected with mobile data and not wifi. Follow the below steps to fix – Cannot open Google Home app issue.
- Check the Internet speed/strength or browse through any page to see if the page loads.
- Turn on and turn off the mobile data on your Phone.
- Move to a better network coverage area and try again.
- Contact your Mobile Internet service provider.
If you are using WIFI Connection :
In case you are using WIFI, you will need to adjust the WIFI settings to make sure of connectivity.
- Disconnect and Reconnect to your Wifi.
- Move the WIFI Router or Modem near your devices.
Check if your device is in AirPlane mode
Your Google Home app may not be able to connect to the internet or any wifi networks If you have turned on Airplane mode on your phone. Make sure that the Airplane mode on your devices isn’t turned on. Check for the airplane icon on the top of your phone screen. In case, it is turned on, turn it off right now and restart the Google Home app.
- On Android: Go to Settings >wireless and networks > more >turn off airplane mode.
- On iOS: Open Settings >Turn off airplane mode.
- or You can also swipe down the notification or control center on your phone and turn it off.
Check if the problem is resolved.
Restart the Google Home App
Restarting the app clears up any glitches that cause issues on the app. Try Restarting your Google Home app.
- On Android: Go to Settings >Devices > Apps /Application Manager> Google Home app >Force stop >Click OK.
- On iOS: Close the app from the preview and Restart it all over again.
Update the Google Home App
Outdated firmware can cause lags and app not working issues. Make sure that you have updated the Google Home app to its latest version.
- Go to the App Store on your device, search for Google Home, and look for updates. If there is any available update currently – Install it and Restart the App.
Clear Cache on Google Home App
Unwanted app files can interrupt the working of the App. Clearing the App cache can clear out unwanted data stored in a temporary area. Clear App cache won’t delete any permanent files, but it will improve the performance of the app on your device.
- Settings >Devices >Apps /Application Manager>Google Home >Storage/Cache >Clear Cache.
Clear Data on Google Home
Excessive app data relatively affects the functionality of the app. If the app on your device has occupied a large storage space, wipe it out to fix it -cannot open the Google Home app issue.
CAUTION: This action will permanently delete all the files and App’s data. You cannot undo it.
- Select Google Home app >Manage Space and clear data. You will be logged out of your account on the app and all your connected devices will be disconnected. Sign in and connect it all back to see if the app works fine now.
Uninstall and Reinstall the App
Another way to solve the issue, if you cannot open the Google Home app is to uninstall the app.
- On your device, Delete/Uninstall the app and clear out the App residue.
- Once done, wait for a while and reinstall the Google Home app with its latest version. Sign in to the app and Start using it.
Log Out and Log in back
If the app opens but it is unresponsive, Try this method instead out of your account on the app and Log in again after some time.
Use a Compatible device
Check if the device that you are using the app on is compatible. Incompatibility of the device firmware can be an issue. Make sure that your device -Android or iOS is updated to the required software version to run the app. You can install the app from the Google Play Store and Apple App Store on the following ;
- Android devices – 9.0 and later
- iOS – iPhone and iPad – 16.0 and later.
Disable the VPN
VPN can trouble the communication routes from your phone. If your VPN is enabled, it can interfere. So, disable it on your device when you use the Google Home app.
Troubleshooting ways to Solve Google Home App not working
These troubleshooting techniques usually solve any underlying App issues. However, if you are not able to open the Google Home App still. There is a chance that The problem is with your Smartphone /tablet or PC -whichever device you are using.
- Restart /Reboot your device on which you are using the Google Home app.
- Clear your Device’s data.
- Try using another supported Android or iOS Device.
- Update the firmware.
- Factory Reset your Google Home devices.
- Turn Off the Private Relay option on iOS.
- Turn ON Local Network access.
- Change your device’s location.
- Restart your Connected devices.
Check out:Spotify not working on Google Home
Bottom Line
If you are facing a similar issue or errors, or unresponsiveness of the app. You do need this guide to solve it all. Follow the tricks and tips mentioned above and resolve your problem to continue automating your devices seamlessly.